These Terms of Service ("Terms") govern your access to and use of velor.health and any products or services offered by VELOR ("VELOR," "we," "us," or "our"). By using this site or placing an order, you agree to these Terms.
1. Eligibility
You must be at least 21 years of age and legally able to enter into a binding contract in your jurisdiction. By purchasing from VELOR, you represent that you are acquiring products solely for legitimate laboratory research purposes.
2. Research Use Only
All compounds and reference materials supplied by VELOR are sold for laboratory research use only. They are not intended for human or veterinary consumption, and are not drugs, dietary supplements, foods, cosmetics, or medical devices. You agree not to administer, ingest, inject, apply, or otherwise consume any product and not to provide any product to others for such use.
3. Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activity occurring under your account. Notify us immediately of any unauthorized access.
4. Orders, Pricing, and Payment
- All prices are listed in U.S. dollars and are subject to change without notice.
- We may decline, cancel, or limit any order at our discretion, including for suspected misuse or compliance concerns.
- Orders are confirmed only after payment is verified. See our Shipping Policy for processing times.
- You are responsible for providing accurate billing and shipping information.
5. Shipping, Refunds, and Returns
Shipping, refund, and return matters are governed by our Shipping Policy and Refund Policy.
6. Acceptable Use
You agree not to:
- Resell, redistribute, or repackage VELOR products without express written authorization.
- Use the site to violate any law, regulation, or third-party right.
- Attempt to interfere with, probe, or disrupt the site, our infrastructure, or other users.
- Misrepresent your identity, age, or research purpose.
7. Intellectual Property
The site, including all text, images, logos, COAs, product photography, and design, is owned by VELOR or its licensors and is protected by intellectual property laws. You may not copy, reproduce, or create derivative works without prior written consent.
8. Disclaimers
The site and all products are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, VELOR disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We make no representation that any product is safe or appropriate for any use other than laboratory research.
9. Limitation of Liability
To the maximum extent permitted by law, VELOR and its officers, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenues, arising from your use of the site or any product. Our aggregate liability for any claim arising out of or relating to these Terms or any product is limited to the amount you paid for the product giving rise to the claim.
10. Indemnification
You agree to indemnify and hold harmless VELOR from any claims, damages, or expenses arising from your breach of these Terms, your misuse of any product, or your violation of any law.
11. Governing Law
These Terms are governed by the laws of the State of Delaware, without regard to its conflict of laws principles. Exclusive venue for any dispute lies in the state and federal courts located in Delaware, unless otherwise required by applicable consumer protection law.
12. Changes
We may update these Terms from time to time. Continued use of the site after changes are posted constitutes acceptance of the revised Terms.
13. Contact
Questions about these Terms may be directed to support@velor.health.